Privacy Agreement
Effective Date: March 28, 2025
1. Introduction
Welcome to Hugfresh ("we," "our," or "us"). Your privacy is important to us. This Privacy Agreement explains how we collect, use, disclose, and safeguard your information when you use our iOS applications and related services.
2. Information We Collect
We may collect the following types of data:
- Personal Information: Name, email address, billing details, and other contact information.
- Device Information: IP address, operating system, and device identifiers.
- Usage Data: App interactions, preferences, and crash reports.
- Payment Information: If applicable, we collect payment details via secure third-party payment processors (e.g., Apple Pay).
3. How We Use Your Information
We use your information to:
- Provide and improve our services.
- Process transactions and manage user accounts.
- Enhance app security and prevent fraud.
- Communicate updates and promotional offers (with consent).
4. How We Share Your Information
We do not sell your data. However, we may share your information with:
- Service Providers: Third-party vendors assisting in app functionality (e.g., analytics, customer support).
- Legal Compliance: When required by law or to protect our rights.
- Business Transfers: If we merge, sell, or restructure our business.
5. Data Retention & Security
- We retain personal data as long as necessary for service provision and legal compliance.
- We implement encryption, authentication, and other security measures to protect your data.
6. Your Rights & Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Restrict certain data processing activities.
7. Third-Party Links & Services
Our app may contain links to third-party services. We are not responsible for their privacy practices. Please review their policies before providing personal data.
8. Children's Privacy
Our services are not intended for users under 13. We do not knowingly collect personal data from children.
9. Changes to This Agreement
We may update this Privacy Agreement periodically. Continued use of our services after modifications signifies acceptance of the changes.
10. Contact Us
If you have any questions or concerns, contact us at: